Peter Neufeld

Partner, Head of Customer, Innovation & Experience Design, Financial Services, EMEIA, EY

Peter Neufeld specialises in Human-Centred Design, Innovation and Digital Transformation in highly regulated sectors, with a particular emphasis on the financial services sector. As a senior partner at EY, he leads the Customer, Innovation and Experience Design teams for EY across the UK, Europe, Middle East, and Africa and around the globe, helping clients use the power of insight, empathy and design to transform their products and services, balancing commercial and community benefits along the way.